Trafft | Software for Business Bookings and Scheduling

• One dashboard lets you keep track of all your customers

It’s never been easier to make customer lists. With just a few clicks, you can add new customers, and change or delete old ones. You no longer have to look through multiple sheets and documents to find a single name. Just pick the lists you already have and drag and drop them into Trafft. When lists are exported from Trafft, the process is just as easy. This makes it easier to keep track of your customers and saves you hours every day.

• Get to know your clients well

With Trafft’s customer stats, you can see how many appointments each customer has made and which services and employees they like best. Use this information to send a coupon or birthday greeting to a loyal customer as a surprise. This will help you build relationships that will last.

• Keep your customers interested and your business will grow

You could get up to 20% more bookings if you let your customers book at any time. When a customer makes an appointment with you, they can sync their calendar with Trafft so they can see all of their appointments at once. You can also increase customer loyalty by sending computerized SMS and email reminders, alerts, and follow-ups and keeping your clients informed every step of the way.

You do not require a different tool for each location of your business if you have more than one. With the Trafft appointment scheduling app, you can keep track of all your locations and organize your business in one place.

• Have one calendar with all your appointments

Add services and available time slots, set up your and your team’s schedules and working hours, and see a daily, weekly, or monthly view of all appointments in one calendar.

If you link your Google or Outlook calendar to Trafft, the times you’ve already scheduled will automatically be marked as unavailable on the Trafft calendar. You can set a minimum amount of time before booking, canceling, or rescheduling an appointment to stop people from doing it at the last minute.

• Plan meetings in different time zones

Create schedules in your time zone, and when clients book appointments, the available times will show up in their own time zone. This helps keep things clear during the scheduling process and stops misunderstandings or appointments from being missed.

Trafft also works with Zoom and Google Meet, which makes it easy to set up online meetings.

• Sell more services and make more money

Offer your clients extra services when they book, or give them the option to add extra time or items that can be used with the service they are booking. When a client books an appointment, they will see these extra services that can make the experience better. This way, you can make sure that customers have everything they need for a complete experience.

Accept payments via the internet through secure payment platforms, have invoices sent automatically, and get paid easily and on time for your services.

• Get paid on time and always for the work you do

Every day should be like a payday. Offer online payments and charge for your services through PayPal, Stripe, Mollie, and Authorize.net, which are all safe payment gateways. Also, you can rest easy knowing that the data of your customers is completely safe because Trafft comes with highly secure end-to-end encryption and works in accordance with GDPR.

• Deposit payments can help cut down on no-show

Set up deposit payments to make sure that your customers pay a certain amount in advance and the rest on-site. This keeps customers from missing their appointments and cuts down on the number of cancellations. You can set a fixed or variable deposit amount and apply it to all services or just one.

• Have a clear picture of what you’re doing

Money has never been easier to handle. The Trafft dashboard makes it easy to see how each service, appointment, customer, and employee is being paid. So, you’ll always know how, where, and when to expect payment. Trafft also gives you an overview of how much money you made during the time period you chose.

• Match Up Your Schedules

When you connect your Outlook or Google Calendar to Trafft, you can see all of your scheduled appointments in one place. Calendar sync helps you avoid scheduling conflicts and double bookings.

• Cut Down on No-Shows

Cut down on no-shows Don’t waste your time sending yourself reminder texts. Sending automated email, SMS, or WhatsApp reminders to your customers before an appointment will drastically cut down on the number of people who don’t show up.

• Automatic reminders can cut down on no-shows

You can send automatic SMS, Email, or WhatsApp messages to your clients to let them know how their appointments are going. Send reminders, follow-ups, messages to encourage customer loyalty and other messages based on actions or on a schedule. So, you’ll keep your employees and customers interested and up-to-date, and you’ll avoid any confusion.

• Connect your tools for getting things done to Trafft

With Trafft’s customer statistics, you can see how many appointments each customer has made and which services and employees they like best. Use this information to send a coupon or birthday greeting to a loyal customer as a surprise. This will help you build relationships that will last.

With one look at Trafft’s dashboard, you can see how full your business is, how many customers come back, which employees and services are most in demand, and how much money you’ve made.